To return or exchange an item.

Email contact@herevolve.shop with your order confirmation email. You must bring your credit card to receive a refund to your original payment method. If you do not have your card, you will receive store credit. At this time, we do not accept returns on clothes without tags

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To return an item via shipping:
If the item was purchased on our website, Instagram/Facebook, a return label contact@HerEvolve.shop, or through your HerEvolve account under Purchase History. Please reference the Ecomm Order ID on your packing slip when requesting a return label.  

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To exchange an item via shipping:

Go through the return process outlined above and fill out the comment box provided for each item with your desired exchange product. If we have the desired item in stock, it will be exchanged, but if it is sold out, you will receive a refund. There is no fee for exchanges. 
Please note, there is a $30.00 return shipping fee charged for use of a shipping label provided by HerEvolve. The cost of return shipping will be deducted from the refund price for mailed returns using our return label. Even exchanges will not incur the return shipping fee.

Fees for Returns:​
Please note that you are responsible for return shipping costs. However, if an item arrives defective or damaged, we will refund or replace it at no additional cost to you.

We want you to love your purchase and receive it in a timely manner. Here, you’ll find information about our flexible shipping options and returns/exchanges. If your question is not answered on this page, we are here to help! Email Contact@herevolve.shop